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Display Technology Expert

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
About Hamad International Airport

At Hamad International Airport, we strive to set the benchmark for airport services through our commitment to innovation and customer satisfaction. Our infrastructure and operations have been optimized to enhance the travel experience, solidifying our position as a leader in the aviation industry.

We leverage technology to drive our digital transformation initiatives, ensuring seamless integration of cutting-edge solutions across various departments. Our IT department plays a pivotal role in shaping the future of our airport, focusing on creating immersive and engaging visual communications.

Job Responsibilities:
  • Develop, implement, and monitor comprehensive plans for multiple projects and solutions, ensuring timely delivery and coordination with stakeholders.
  • Oversee business function accounts, ensuring the successful delivery of assigned IT projects/solutions and promoting collaboration among stakeholders, business users, and IT colleagues.
  • Guide projects through defined phases, adhering to MATAR IT processes and procedures.
  • Collaborate closely with vendor partners, business users, and contract teams to track product implementation projects throughout their lifecycle.
  • Ensure systems and application support teams/suppliers deliver adequate support for assigned systems/applications.
  • Analyze system faults, assess severity levels, and provide prompt solutions to minimize downtime.
  • Facilitate connections between similar problems reported by users or systems to enable detailed reporting and trend analysis.
  • Coordinate service reviews for external suppliers to maintain high standards.
  • Conduct business analysis activities to analyze user requirements, define solution requirements, and document system specifications.
  • Direct the installation of Audio Video equipment (hardware and software) in a 24x7 operational environment.
  • Design, develop, and implement base code for audio-visual (AV) systems.
  • Resolve technical issues in AV systems to ensure optimal performance and minimal downtime.
  • Provide technical support to field technicians during installation, maintenance, and repair of AV systems.
  • Ensure onsite testing of code and system functionality for reliability and stability.
  • Review and comprehend technical schematics, operation manuals, maintenance instructions, and procedures.
  • Verify the completeness and accessibility of required drawings, codes, site pictures, and other technical documents.
  • Maintain the company's high standards of quality and professionalism.
  • Adhere to all mandatory safety requirements.
  • Effectively manage time, multitask, and prioritize tasks.
  • Complete assigned tasks with minimal supervision.
  • Exhibit strong attention to detail and organizational skills.
  • Stay updated with the latest AV technologies through market research.
About You:
  • A degree in Engineering / Computer Science / Electronics.
  • 5-8 years of Audio Video display System Implementation and management experience, preferably in the Aviation Industry.
  • Project Management Professional, Prince 2 Certification or equivalent experience.
  • Certification such as A+, CCNA, Comptia Network+, MCSA or Microsoft Certified: Windows Server Hybrid Administrator Associate.
  • Good understanding of international frameworks such as ISO 20000 & ISO 27001.
  • Experience in Stakeholder / Vendor management.