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Doha, Baladīyat ad Dawḩah, Qatar beBee Careers Full timeJob DescriptionWelcome and assist guests throughout their spa journey, ensuring a memorable and seamless experience.Maintain detailed knowledge of spa treatments, services, and retail offerings to guide guest choices.Manage guest feedback, concerns, or special requests with professionalism, empathy, and discretion.
Wellness Experience Associate
3 weeks ago
Anantara is seeking a highly skilled and dedicated individual to join our team as a Luxury Spa Host. In this role, you will be responsible for delivering exceptional guest experiences and ensuring that our spa facilities meet the highest standards of hygiene and service.
Key Responsibilities- Facility Maintenance: Ensure that spa facilities, including treatment rooms, lounges, and changing areas, are clean, well-maintained, and fully stocked.
- Guest Interaction: Greet and assist guests, providing towels, robes, and other amenities as needed.
- Treatment Room Preparation: Prepare treatment rooms before and after each service.
- Supply Management: Replenish supplies such as towels, linens, and toiletries.
- Ambiance Management: Maintain the spa's ambiance by monitoring lighting, music, and overall presentation.
- Team Support: Assist therapists and other spa team members as required.
- Guest Requests: Handle guest requests and ensure prompt service.
- Health and Safety: Follow all health, safety, and hygiene protocols.
To be successful in this role, you should have:
- Excellent communication skills.
- Minimum one year experience in customer service, hospitality or the spa industry.
- Good interpersonal and communication skills.
