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Lead Cargo Network Compliance Officer

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Group Full time
About the Role

We are seeking a highly skilled and experienced professional to join our Cargo Team in Doha as a Lead Cargo Network Compliance Officer.

As a key member of our team, you will be responsible for monitoring and enhancing Qatar Airways Cargo compliance, ensuring that all stakeholders, staff, and suppliers adhere to the highest standards of safety, security, and quality.

Key Responsibilities:

  • Conduct compliance audits, investigations, and risk assessments to identify areas for improvement and ensure that performance indicators are met.
  • Lead the team to handle day-to-day cargo compliance-related issues and supervise the cargo service, safety, security, or quality team to ensure that service levels are met.
  • Monitor and control the implementation of quality, safety, security, and service standards across the entire network to ensure safe cargo operations.
  • Liaise with internal and external stakeholders, including GSAs and GHAs, to resolve issues and build strong relationships.
  • Provide and implement weekly/monthly performance reports for the company, individual customers, and stations.
Requirements

To be successful in this role, you will need:

  • A minimum of a Bachelor's degree or equivalent in a relevant field.
  • At least 4 years of job-related experience in the airline cargo industry.
  • Excellent customer service and interpersonal skills.
  • Fluency in written and spoken English.
  • High-level computer literacy.
About Us

Qatar Airways Group is a leading global airline that operates a modern and efficient fleet of aircraft. We are committed to providing exceptional customer service and ensuring the highest standards of safety, security, and quality in all aspects of our operations.