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Health Services Operations Director
1 week ago
At Foreground, we are seeking a skilled Health Services Operations Director to lead our team in delivering exceptional healthcare facility management services. This senior role requires a seasoned professional with expertise in managing soft services operations within a healthcare setting.
- Develop and implement annual service plans and budgets for hospital sites, ensuring operational contract requirements are met.
- Establish and maintain strong client relationships, addressing operational needs and day-to-day coordination.
- Analyze operational data to identify continuous improvement opportunities.
- Oversee the implementation and adherence to company policies and procedures across the division.
- Ccoordinate with clients and the finance department on project mobilization and financial matters.
- Manage and lead the companys housekeeping and other allocated healthcare projects.
- Supervise and delegate tasks to division members, ensuring operational excellence and accountability.
- Ensure compliance with Qatari laws and company standards regarding health, safety, and labor practices.
- Maintain deep knowledge of housekeeping, waste management, and soft service operations within healthcare or similar environments.
- Prepare and analyze KPI reports, recommending improvements as necessary.
- Bachelors degree, preferably in Hotel Management, Hospitality, or related fields.
- English literacy certificate CEFR B2 level or higher.
- Proficiency in computer skills (MS Office: Excel, PowerPoint, Word).
- Certification in BICSc (British Institute of Cleaning Science).
- Training in Fire and Safety, Environmental Safety, and Infection Control.
- Hospitality training (WOW, WOS, and Take the Lead).
- Proven 8-10 years of experience in similar roles, preferably in healthcare facility management.
- Experience in project management and personnel supervision.
- Facility management experience with the ability to lead and motivate diverse teams.
- Strong report-writing, audit, and presentation skills.
- Ability to conduct training, orientations, and investigations.
- Effective communicator at all organizational levels.