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Health Services Operations Director

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Foreground. Full time
About the Role

At Foreground, we are seeking a skilled Health Services Operations Director to lead our team in delivering exceptional healthcare facility management services. This senior role requires a seasoned professional with expertise in managing soft services operations within a healthcare setting.

  • Develop and implement annual service plans and budgets for hospital sites, ensuring operational contract requirements are met.
  • Establish and maintain strong client relationships, addressing operational needs and day-to-day coordination.
  • Analyze operational data to identify continuous improvement opportunities.
  • Oversee the implementation and adherence to company policies and procedures across the division.
  • Ccoordinate with clients and the finance department on project mobilization and financial matters.
Key Responsibilities
  • Manage and lead the companys housekeeping and other allocated healthcare projects.
  • Supervise and delegate tasks to division members, ensuring operational excellence and accountability.
  • Ensure compliance with Qatari laws and company standards regarding health, safety, and labor practices.
  • Maintain deep knowledge of housekeeping, waste management, and soft service operations within healthcare or similar environments.
  • Prepare and analyze KPI reports, recommending improvements as necessary.
Requirements
  • Bachelors degree, preferably in Hotel Management, Hospitality, or related fields.
  • English literacy certificate CEFR B2 level or higher.
  • Proficiency in computer skills (MS Office: Excel, PowerPoint, Word).
  • Certification in BICSc (British Institute of Cleaning Science).
  • Training in Fire and Safety, Environmental Safety, and Infection Control.
  • Hospitality training (WOW, WOS, and Take the Lead).
  • Proven 8-10 years of experience in similar roles, preferably in healthcare facility management.
  • Experience in project management and personnel supervision.
  • Facility management experience with the ability to lead and motivate diverse teams.
  • Strong report-writing, audit, and presentation skills.
  • Ability to conduct training, orientations, and investigations.
  • Effective communicator at all organizational levels.