Quality Assurance Specialist
1 day ago
The Principal Assurance Specialist EP Quality Assurance Manager will oversee the management of Area certification audits and internal audits, as well as KPI/QIs, Management System Manual, Continual Improvement Initiatives, and Quality Trainings. They will collaborate with all KPI process owners and recipients of KPI & QI data. The Principal Assurance Specialist will also coordinate with Department Managers, Manager Assurance, Customers, Executive Management, Project Directors, and Functional Leads.
Key Responsibilities:- Procedure Development and Review: Prepare and review procedures and work instructions to ensure compliance and effectiveness.
- Quality Manual Revisions: Assist in revising standard manuals and preparing Management Review Meetings, External Surveillance Visits, and liaising with internal and external entities on quality-related matters.
- Continual Improvement: Manage a continual improvement process within the company, working with department heads to set targets, feedback effectiveness of audit findings, and institute preventive measures in collaboration.
- Audit Planning: Develop and monitor Area Audit plans in consultation with Functional leads, Manager Assurance, and Corporate IMS team.
- Process Improvement: Identify and execute continual improvement projects to improve process effectiveness and efficiency.
- Management Review: Assist in preparing data for Annual Management Review to present effectiveness of the system, areas of re-occurring deficiencies, and areas for improvement.
- Certification Preparation: Assist in preparing the organization for external certifications and awards, including Gap Analysis, Evidence & Documentation presentation.
- Audit Accompaniment: Accompany extrinsic auditors, follow up with actions, maintain licenses, and conduct External Surveillance audits.
- KPI and QI Oversight: Oversee the KPI, QI, and Performance Quality process, trend analysis on a global level, and initiate ground-level documentation and understanding for benchmarking and lessons learned within operating units.
- Training and Development: Conduct training sessions for Quality Education and oversee and plan future training requirements for new employees, developing training material as required.
- Customer Satisfaction: Assist in conducting Customer Satisfaction surveys.
Essential Qualifications and Education:
Engineering Degree in Mechanical/Electrical and Instrumentation/Civil or Diploma with additional 3 years of experience.
Preferred Qualifications and Education:
Experience in Metallurgy, Welding Inspection
Lead Auditor Qualifications (ISO 9001) – IRCA or equivalent, Work Experience in manufacturers of Offshore (Oil and Gas)
Quality Audit & Project Quality Planning; ISO 17025 Lead Auditor, RCA, Six Sigma, Preferable technical qualifications ASNT/CSWIP/PCN
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