Tram Operations Supervisor

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar Siemens Mobility Full time

Job Description

Siemens Mobility is seeking a skilled and experienced Transportation Professional to fill the role of Line Supervisor. As a member of our operations team, you will be responsible for ensuring the safe and efficient operation of our tram network.

Key Responsibilities

  • Supervise Tram Drivers daily activities and provide guidance when required.
  • Verify that Tram Drivers adhere to all rules and procedures to ensure passenger safety and satisfaction.
  • Monitor equipment failures or events reported by Tram Drivers and take necessary actions.
  • Collaborate with the Operations & Maintenance Control Centre Controllers to support tram operations.
  • Conduct regular performance assessments of Tram Drivers and provide feedback and coaching where needed.
  • Manage the competence of Tram Drivers through assessments against the Tram Driver Competency Management System.
  • Lead weekly/monthly/quarterly feedback sessions with Tram Drivers and complete annual performance appraisals.
  • Cover Tram Driver duties in case of absence until a replacement can be arranged.
  • Manage Tram Driver roster effectively using spare resources to minimize gaps.
  • Conduct duty sign-on process for Tram Drivers and ensure they meet uniform, fitness, and Drugs & Alcohol standards.
  • Report any equipment failures or issues on Stations/Stops to the OMCC Controller.
  • Act as an Incident Officer when requested and liaise with emergency services and senior management.
  • Review Part A of the Incident Report form submitted by Tram Drivers for accuracy and completeness.
  • Maintain effective communication with the Operations Manager on improvement proposals for tram operations.


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