Tram Operations Supervisor
3 days ago
Job Description
Siemens Mobility is seeking a skilled and experienced Transportation Professional to fill the role of Line Supervisor. As a member of our operations team, you will be responsible for ensuring the safe and efficient operation of our tram network.
Key Responsibilities
- Supervise Tram Drivers daily activities and provide guidance when required.
- Verify that Tram Drivers adhere to all rules and procedures to ensure passenger safety and satisfaction.
- Monitor equipment failures or events reported by Tram Drivers and take necessary actions.
- Collaborate with the Operations & Maintenance Control Centre Controllers to support tram operations.
- Conduct regular performance assessments of Tram Drivers and provide feedback and coaching where needed.
- Manage the competence of Tram Drivers through assessments against the Tram Driver Competency Management System.
- Lead weekly/monthly/quarterly feedback sessions with Tram Drivers and complete annual performance appraisals.
- Cover Tram Driver duties in case of absence until a replacement can be arranged.
- Manage Tram Driver roster effectively using spare resources to minimize gaps.
- Conduct duty sign-on process for Tram Drivers and ensure they meet uniform, fitness, and Drugs & Alcohol standards.
- Report any equipment failures or issues on Stations/Stops to the OMCC Controller.
- Act as an Incident Officer when requested and liaise with emergency services and senior management.
- Review Part A of the Incident Report form submitted by Tram Drivers for accuracy and completeness.
- Maintain effective communication with the Operations Manager on improvement proposals for tram operations.
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