Logistics and Customer Service Specialist
7 hours ago
Candidzone Technologies WLL is looking for a highly motivated Logistics and Customer Service Specialist to join our team in Doha, Qatar.
Job DescriptionThis role involves managing client relationships and providing top-notch customer service in the freight forwarding and logistics sector.
Main Responsibilities:
- Develop and maintain strong relationships with clients to deliver exceptional service and meet their needs.
- Provide expert advice on logistics and freight forwarding procedures to clients and internal stakeholders.
- Coordinate and execute logistics operations efficiently and effectively.
- Stay updated on industry trends and best practices to continuously improve client services.
- Work collaboratively with internal teams to ensure smooth operation of logistics activities.
Requirements
- Minimum 5 years of experience in logistics and customer service roles.
- Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field.
- Strong knowledge of logistics and freight forwarding processes.
- Proficient in CRM systems and logistics software.
- Excellent communication and interpersonal skills.
- Familiarity with international trade regulations and documentation.
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