Collections Specialist

3 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Gartner Full time
Key Responsibilities

As a Collections Specialist at Gartner, you will be responsible for understanding and adhering to all corporate guidelines for pricing, legal, product, Gold Notes, SOX, and country-specific laws.

Key Tasks
  1. Evaluate credit history and review Sales Agreements with Sales for non-standard terms before presenting to Clients. Provide updated language, calculation of credits for re-writes, and recommendations for edits or further approvals before submission to Clients.
  2. Initiate collections processes through iCollections, automating collections workflows and combining collection efforts via phone and email to Clients.
  3. Coordinate with the GEMS and Order Management teams to validate Clients' outstanding balances or refund any overpayment, coordinating with Cash Applications.
Requirements

To succeed in this role, you will need to have a strong understanding of corporate guidelines, credit history, and financial regulations. You will also need to be able to work effectively with Sales, GEMS, and Order Management teams to resolve collections issues.



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