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Operational Excellence Director

2 months ago

Al Khor, Al Khor, Qatar Deel Full time
Associate Director, Operational Excellence

At Deel, we're looking for a seasoned leader to drive operational excellence across our global teams. As Associate Director, Operational Excellence, you'll play a crucial role in improving our processes, systems, and workflows to drive speed, quality, efficiency, and experience.

Key Responsibilities:

  • Design and implement complex operational systems and processes to drive excellence across operational teams.
  • Tackle high-impact business problems and priorities by designing and implementing smart solutions that optimize return on investment.
  • Identify opportunities to improve our customer's experience by collaborating with stakeholders and driving impact quickly and successfully.
  • Lead a multi-country operations team, maintain direct responsibility over output and performance, and oversee recruitment, onboarding, training, and performance management.

Qualifications:

  • 5+ years of experience managing operations teams in fast-paced environments at a successful company.
  • Proven track record of leading and scaling teams.
  • KPI-driven with a focus on delivering results.
  • Experience building great processes and products.
  • Strong analytical skills with the ability to turn data into insights and actions.
  • Willingness to roll up sleeves and be hands-on, pragmatic, and a team player.

About Deel:

We're a global company that's changing the way people work. We're looking for talented individuals who share our passion for innovation and excellence.