UX/UI Designer

2 days ago

Baladīyat az Zaāyin, Qatar commercetools Full time
About the Role

We're seeking a talented UX/UI Designer to enhance the user experience for our business users, contributing to our mission of providing the best omnichannel experience for our customers.

Key Responsibilities
  • Represent customer needs within a cross-functional team, articulating and leading design decisions with the team and stakeholders.
  • Conduct discovery research with the cross-functional team, selecting the scope and defining research goals.
  • Collect, organize, and analyze quantitative and qualitative data to solve customer and end-user problems.
  • Plan and conduct user research studies, creating personas, user flows, wireframes, sketches, and prototypes to communicate solution proposals.
  • Create business process flows, detailed specifications, user acceptance test criteria, and demo/test data to enable engineering to create features that solve customer problems.
  • Stay up-to-date with industry trends, best practices, and emerging technologies to continuously improve the quality of our solutions.
Requirements
  • 2+ years of experience in retail in-store processes, payment processing, store support, or retail operations.
  • Strong ability to convert user needs to business requirements and visual interfaces, applying our design system and patterns.
  • Experience conducting requirements reviews with cross-functional remote teams.
  • Proficiency in process flowing and collaboration tools such as LucidChart, Mermaid, Visio, Miro, or Mural.
  • Proficiency in prototype tools such as Figma or Sketch.
  • Strong verbal and written English language communication skills.
  • Ability to work independently by organizing and prioritizing your workload.
Nice to Have
  • Experience in enterprise software design or any other SaaS application for retail or e-commerce.
  • Product Owner or Agile/Scrum experience, training, or certification.
  • Product Management experience, training, or certification.
  • Good understanding of conducting user research and flexibility in applying User Experience processes that encompass all aspects of the User Experience cycle.
  • Experience conducting research studies, applying User Experience design methods and techniques, and delivering User Interfaces.
  • Degree in Design, Interactive Media, HCI, or any User Experience-related studies.

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