Food and Beverage Service Associate
2 weeks ago
This role is responsible for delivering exceptional food and beverage service to our guests, ensuring a memorable experience at ALL - Accor Live Limitless.
- Guest Welcome and Service
- Welcome and greet guests in a friendly and efficient manner.
- Suggest and professionally upsell food and beverage products to enhance the guest experience.
- Order Taking and Delivery
- Take food and beverage orders and communicate them to the kitchen and bar promptly and accurately.
- Ensure efficient and safe delivery of all food and beverage orders in line with guest expectations.
- Table Setup and Maintenance
- Set up, clear, and promptly service tables after use to ensure a seamless guest experience.
- Cleaning and Housekeeping
- Ensure the restaurant areas are clean and well presented at all times.
- Assist with cleaning and housekeeping duties as required.
- Guest Complaint Resolution
- Deal with guest complaints in a friendly and efficient manner, ensuring guest satisfaction.
- Report any guest complaints and comments to management.
- Charges and Procedures
- Ensure all charges procedures are carried out according to agreed procedures.
Requirements
To succeed in this role, you will need to possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a passion for delivering exceptional customer service.
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