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Client Success Liaison

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Gartner Full time
About the Role

Gartner is seeking a skilled Client Success Specialist to join our team.

Key Responsibilities
  • Resolve Support Tickets: Timely and efficient resolution of incoming support tickets.
  • Client Relationship Management: Address client needs via phone and email, maintaining strong relationships with key accounts.
  • Account Information Management: Update and maintain accurate account information and content for existing clients.
  • Reporting and Analytics: Create detailed reports on a daily, monthly, and quarterly basis for high-potential accounts.
  • Professional Development: Take ownership of training and development, being proactive and identifying areas for growth.
  • Team Collaboration: Work with internal colleagues to maximize client value and achieve team targets.
What We Offer

At Gartner, we value our employees' growth and development. As a Client Success Specialist, you will have opportunities to learn and improve your skills, working with a talented team to deliver exceptional results.