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Food and Beverage Service Ambassador

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar Rotana Hotels Full time

We are currently seeking a dynamic and self-motivated Food & Beverage professional to join our team.

As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences at all times.

Your role will include the following key responsibilities:

  1. Providing consistently professional, friendly, warm, and engaging service to our guests.
  2. Welcome and greet guests upon arrival, ensuring they feel valued and appreciated.
  3. Take reservations, handle the reservation book, and answer telephone calls in an impeccable manner.
  4. Set up the outlet prior to business hours along with the service team.
  5. Coordinate with the service team to ensure seamless arrangements according to the floor plan for reservations or blocked tables.
  6. Maintain a clean and well-maintained outlet and entrance area.
  7. Monitor the well-being of all guests by maintaining a close, friendly, yet discreet contact.
  8. Be aware of all menus and ongoing promotions in the outlet to make informed recommendations to guests.
  9. Contribute to setting up the outlet's database.
  10. Ensure guests' satisfaction upon departure.