Customer Service Ambassador

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time
Job Summary

We are seeking a skilled Customer Service Ambassador to join our team at Hyatt Hotels Corporation.

In this role, you will be responsible for providing exceptional customer service to our guests while ensuring a smooth and efficient registration process.

You will coordinate and manage spa appointments, keep the reception area clean and organized, and provide information about spa services and facilities to guests.

To succeed in this position, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

This is an excellent opportunity for someone who is passionate about delivering outstanding customer experiences and wants to grow their career in hospitality.

Key Responsibilities
  • Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.
  • Coordinate and manage spa appointments, ensuring accurate scheduling and therapist availability.
  • Maintain a clean and organized reception area, ensuring a welcoming and professional environment.
  • Provide exceptional customer service by addressing guest inquiries and offering information about spa services and facilities.
Requirements
  • Bachelor's degree in Hospitality or Tourism Management or equivalent experience.
  • Minimum 2 years of work experience in hotel operations.
  • Excellent customer service, communication, and interpersonal skills.


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