Food and Beverage Service Leader
7 days ago
About Us
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Job Summary
The successful candidate will be responsible for the punctual setup and breakdown of the Banqueting and Event venues. You will be guiding the hotel lateral team and responsible for service in all operational areas.
Key Requirements
- Maintain high grooming standards at all times
- Comply with the Care Programme at all times
- Monitor and track financial targets, LQA, Forbes and TrustYou scores
- Aware of daily and monthly financial targets
- Actively contribute towards achieving financial targets
- Inform manager on duty of any guest feedback
- Complete relevant opening and closing checklists
- Maintain HACCP & FIFO standards
- Accountable for daily setup and breakdown operations
- Participate in daily briefings prior to shift commencement
- Lead daily briefings with casual labour team
- Ensure all necessary equipment is available for each service period
- Show initiative and creativity
- Follow personal development plan set by corporate office
- Verify operational inventory is accounted for and in immaculate condition
- Assist guests with event technology requirements
- Deliver exceptional levels of service and guest satisfaction
- Flexible to work in other areas when required
- Maintain accurate records of operating supplies and equipment
- Record wastage, breakage or loss
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