Holiday Park Operations Manager
6 days ago
Parkdean Resorts is a leading provider of holiday experiences, operating a diverse portfolio of parks across the UK. We are dedicated to delivering exceptional guest experiences and creating unforgettable memories for our customers.
SalaryThe salary for this role is highly competitive and includes an annual management bonus scheme, providing opportunities for financial growth and reward.
Job DescriptionWe are seeking a skilled General Manager to lead our West Bay Holiday Park team. The ideal candidate will be a passionate leader with experience in managing diverse teams and driving business performance. They will have a strong commercial mindset, excellent communication skills, and the ability to adapt to new systems quickly.
- Main Responsibilities:
- Oversee all aspects of park operations, including financial management, team leadership, and guest experience.
- Collaborate with department heads and regional support teams to drive business strategies and maintain compliance.
- Recruit, onboard, and develop new Heads of Department, ensuring they are supported and empowered to succeed.
- Analyse customer feedback and market research to improve guest experiences and boost sales.
- Manage park winterisation plans, capital projects, and proactively identify security risks within company systems.
To be successful in this role, you will require:
- A proven track record of leadership and team management.
- Strong commercial acumen and analytical skills.
- Excellent communication and interpersonal skills.
- The ability to adapt to new systems and technologies.
- A passion for delivering exceptional guest experiences.
We offer a range of benefits, including:
- An industry-leading opportunity to earn through our annual management bonus scheme.
- The chance to develop your skills and boost your career across our 66 parks.
- A comprehensive Employee Assistance Programme, providing confidential helpline support for counselling and wellbeing.
- A 50% discount on holidays booked with us and a 25% discount for friends and family.
- A 30% team member discount on food, drinks, and leisure activities.
- Exclusive discounts on popular brands and services.
We celebrate our people, communities, and natural environment, enabling us to enhance the amazing memories we create for our guests. If you are a motivated and results-driven individual with a passion for delivering exceptional guest experiences, we would love to hear from you.
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