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Training and Education Coordinator
2 months ago
Job Purpose
Provide administrative support for Training and Education activities, ensuring the accuracy and quality of data and information.
Key Responsibilities
- Maintain and update databases and SharePoint to ensure data integrity and accessibility.
- Verify the reliability of sources and information for database accuracy.
- Analyze, update, and retrieve data from SAP, Access, and other corporate systems to ensure data consistency.
- Prepare data for report charts and presentations, and establish a documentation system for proper storage and retrieval of required documents.
- Identify and escalate information processing problems to management as needed.
Additional Responsibilities
- Provide guidance and support to junior staff on administrative tasks and procedures.
- Support the training and development of junior staff, and initiate paperwork to advise customers, superiors, and junior staff.
- Participate in training provider registrations, follow-up on course attendance in the Learning Management System (LMS), and provide utilization and no-show reports to management.
- Assist in the development of training aids, such as manuals and handbooks, related to the training process and system.
- Coordinate and assist with all training logistics, including training calendars and schedules.
Requirements
- Completion of Secondary School Education (12 years).
Desirable Qualifications and Experience
- 5 years of relevant experience in administrative support or training and development.
- Excellent knowledge of standard computer software and proficiency in keyboard and PC skills.
- Knowledge of financial and budgetary processes.
Language and Communication Skills
- Good command of written and spoken English.