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IT Infrastructure Specialist

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Premium Solutions Consultancy Full time

Premium Solutions Consultancy is a leading provider of consulting services for the IT industry in Qatar. We are currently seeking a Technical Support Specialist to provide comprehensive technical support for vending machines, kiosks, and related systems.

The selected candidate will ensure optimal functionality and customer satisfaction by configuring, setting up, and integrating vending machine systems. They will also troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.

Key Responsibilities :

  • Configure, set up, and integrate vending machine systems, including hardware, software, and network connectivity.
  • Troubleshoot and resolve technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
  • Deploy software updates, firmware upgrades, and patches for vending machine operating systems.
  • Diagnose and resolve hardware and software issues affecting vending machine performance.
  • Provide end-user support to customers and operators, including system diagnostics and operational guidance.
  • Ensure secure configuration and compliance of vending machine systems with company standards.