Customer Service Representative

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar MSI Management Solution International Full time

Job Summary

MSI Management Solution International is seeking a highly organized and detail-oriented Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our reception area.

Responsibilities:

  • Answer and direct phone calls to appropriate departments or individuals in a professional and courteous manner.
  • Handle incoming and outgoing mail and packages with accuracy and efficiency.
  • Maintain and update the contact database and office files to ensure up-to-date information.
  • Assist with administrative tasks such as data entry, filing, and office supply management to support the team's productivity.
  • Ensure the reception area is clean, organized, and well-stocked to create a positive first impression for visitors.

Qualifications:

  • Proven experience as a receptionist, front desk representative, or similar role with a strong track record of providing excellent customer service.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (e.g., printers, copiers) to perform administrative tasks efficiently.
  • Strong organizational and multitasking abilities to prioritize tasks and manage multiple responsibilities.
  • Professional appearance and demeanor to represent MSI Management Solution International in a positive light.


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