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Spa Service Coordinator

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Marriott Full time
Job Summary

We are seeking a highly organized and detail-oriented Spa Receptionist to join our team at the JW Marriott Marquis City Center Doha. As a key member of our spa operations team, you will be responsible for scheduling services, managing reservations, and providing exceptional guest experiences.

Key Responsibilities
  • Schedule services for individuals and large groups using our spa/salon reservations software system.
  • Confirm scheduled services with guests and answer questions about available services.
  • Update the reservations/cancellations list throughout the day and inform providers of last-minute changes.
  • Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
  • Promote and sell spa/salon services to guests.
  • Process guest payments for spa/salon services and obtain payment authorization as needed.
  • Accept and log cash tips for employees.
  • Balance, scan, and drop receipts with Accounting.
  • Notify Engineering of maintenance and repair needs.
Requirements
  • High school diploma or G.E.D. equivalent.
  • Less than 1-year related work experience.
  • No supervisory experience.
  • None
About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.