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Sales Associate

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar GMG Full time

About The Role

As a Sales Assistant at GMG, you will be responsible for delivering exceptional customer service and driving sales growth by providing personalized product recommendations and ensuring a seamless shopping experience.

Key Responsibilities:

  1. Product Expertise: Develop in-depth knowledge of our product range, including features, benefits, and specifications, to effectively communicate with customers and meet their needs.
  2. Customer Engagement: Build strong relationships with customers, understand their preferences, and provide tailored product suggestions to increase sales and enhance customer satisfaction.
  3. Sales and Service: Achieve sales targets by utilizing effective sales techniques, up-selling, and cross-selling, while ensuring exceptional customer service and resolving any customer complaints in a timely and professional manner.
  4. Store Operations: Maintain awareness of new product launches, promotions, and sales events, and ensure accurate pricing and inventory management to drive sales and minimize losses.
  5. Administrative Tasks: Process cash, credit, and other payments, generate invoices and receipts, and maintain accurate sales records to support business operations.

Requirements:

  1. Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
  2. Ability to work in a fast-paced environment, prioritize tasks, and meet sales targets.
  3. Strong product knowledge and ability to learn about new products and services.
  4. Basic math skills and accuracy in handling cash and credit transactions.
  5. Ability to work effectively in a team environment and maintain a high level of customer service.