Technical Support and Integration Expert

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar Alwaleed International Recruitment Agency Full time

We are seeking a Technical Support and Integration Expert to join our team at Alwaleed International Recruitment Agency. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting issues, and resolving software-related problems in a timely manner.

Responsibilities:

  • Collaborate with IT teams to integrate applications with existing systems, databases, and third-party platforms to streamline processes and improve data flow.
  • Conduct testing and quality assurance activities to ensure that applications meet performance, usability, and security standards.
  • Create and maintain documentation including user guides, system documentation, and standard operating procedures (SOPs) to support application usage and troubleshooting.
  • Stay informed about industry trends, best practices, and new technologies related to software applications.

Qualifications:

  • 6-8 years relevant experience of having worked in any industry
  • Graduate in engineering or allied fields (computer science / IT). Postgraduate or equivalent degree / diploma would be a plus
  • In-depth knowledge in cybersecurity such as cyber threats, encryption methods, and access control mechanisms

Benefits:

  • Opportunity to work with a leading recruitment agency
  • Competitive salary and benefits package
  • Professional development and growth opportunities


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