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IT Process Improvement Manager

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar VINIRMA Consulting Pvt Full time
VINIRMA Consulting Pvt is looking for an experienced IT Change Manager to manage and oversee the IT change management process in alignment with ITIL best practices. The successful candidate will be responsible for coordinating and communicating with stakeholders to ensure successful change implementation. Key qualifications include:
  • Strong knowledge of ITIL and change management best practices.
  • Experience in IT service management roles with a focus on change management.
  • Proficiency in top IT service management systems such as Ivanti, ServiceNow, IBM, and BMC.

The ideal candidate should be able to develop and maintain change management policies, procedures, and guidelines, as well as analyze change requests and assess their impact on the organization.