Housekeeping Team Lead
1 month ago
Your key responsibilities include:
- Leading a team of Housekeeping staff to ensure exceptional guest service and high-quality room preparation
- Conducting regular inspections of rooms, public areas, and back-of-house spaces to maintain hotel standards
- Managing and training staff to meet performance expectations and maintain a positive work environment
- Coordinating deep cleaning projects and maintaining equipment to ensure efficient operations
- Providing excellent guest service, including VIP and special requests
- Ensuring adherence to hotel brand standards and company policies
What we're looking for in a candidate:
- Previous experience in a Housekeeping supervisory role with a proven track record of success
- Strong leadership and organizational skills, with the ability to motivate and train staff
- Excellent communication and problem-solving skills, with a focus on delivering exceptional guest service
- Proficiency in Microsoft Office and other computer programs
We're a dynamic team at IHG Hotels & Resorts, and we're looking for a talented Housekeeping Supervisor to join us. If you're passionate about delivering exceptional guest service and have a proven track record of success in a supervisory role, we'd love to hear from you.
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