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Senior ITSM Professional

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Mannai Corporation Full time
Key Responsibilities
  • Process Assessment and Improvement: Conduct thorough assessments of current IT service management processes and tools maturity to identify areas for improvement.
  • Strategy Development and Implementation: Collaborate with stakeholders to develop and implement IT service management strategies that meet business needs.
  • ITSM Process Design: Design and implement IT service management processes, including incident management, change management, and problem management.
  • Training and Coaching: Provide guidance and coaching to IT staff and management on IT service management best practices.

This is a unique opportunity to leverage your expertise and contribute to the success of Mannai Corporation's IT service management initiatives.