Retail Store Supervisor
2 days ago
About Trafalgar Luxury Group
We are a regional luxury retailer specializing in watches, jewelry, fashion, and technology products. Our mission is to deliver unparalleled customer experiences that exceed expectations.
Job Description
We are seeking a highly motivated and organized individual to join our team as an Assistant Store Manager. The ideal candidate will possess a strong background in retail management, excellent leadership skills, and a customer-centric approach. In this role, you will support the day-to-day operations of the store, ensure a positive customer experience, and contribute to the overall success of the business.
Main Responsibilities
- Oversee Daily Operations: Ensure the efficient operation of the store, maintaining high standards of quality and service.
- Develop Staff Skills: Identify areas for improvement and develop training programs to enhance staff skills and knowledge.
- Promote Sales: Collaborate with team leads to set and achieve sales targets, identifying opportunities to increase revenue and enhance customer satisfaction.
- Manage Inventory Effectively: Oversee inventory management processes, ensuring the right products are available at the right time to meet customer demand.
- Create Engaging Displays: Develop visually appealing displays that maximize purchasing appeal and create an engaging shopping environment.
- Plan Sales Events: Plan and execute sales and product demonstrations, showcasing products and creating opportunities for customers to interact with them.
- Analyze Sales Data: Prepare sales and customer reports, analyze data, and make recommendations for improvements to increase sales and enhance customer satisfaction.
- Deliver Excellent Customer Service: Interact with customers, resolve complaints or grievances, and ensure their needs are met in a timely and professional manner.
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