Social Media Strategist

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

At lxbfYeaa, we're committed to excellence and growth. As a dynamic organisation, we're seeking a highly skilled Social Media Strategist to lead our social media engagement and customer support initiatives.

The ideal candidate will have a strong background in social media management, community engagement, and customer support. With a track record of successful campaigns and customer satisfaction, they'll be responsible for overseeing Qatar Living's social media engagement and customers support strategies for our audience and clients.

This role will focus on building strong relationships with our clients' audiences, fostering brand loyalty, and addressing customer inquiries and concerns. The successful candidate will lead a team of social media and clients' support representatives, ensuring they deliver exceptional customer experiences and drive meaningful engagement across various social media platforms.

Key Responsibilities:
  • Develop and implement social media engagement and customer support strategies that align with our clients' marketing goals and brand identities.
  • Oversee community management across all social media platforms, responding to comments, messages, and mentions in a timely and professional manner.
  • Lead the social media and customer support team in addressing inquiries, complaints, and feedback received via social media channels.
  • Cultivate positive interactions and build a strong online community around our clients' brands.


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