Financial Services Professional
2 weeks ago
Job Overview:
">The Card Issuing Specialist role is responsible for assisting the Head of Cards in achieving set objectives and providing quality service to cardholders and merchants.
Main Responsibilities:
">- Act as a problem solver for cardholders and merchants by liaising between branches and EBD.
- Provide training to customer service representatives to enforce procedural requirements.
- Recommend changes in card processing processes to reduce customer complaints.
- Responsible for resolving all customer queries related to card issuing or acquiring business.
Key Requirements:
">A university graduate with at least 2 years of experience in financial services, preferably with a specialization in credit cards business.
About Our Company:
">Qatar National Bank (QNB) was established in 1964 as the country's first Qatari-owned commercial bank. We have steadily grown to become one of the largest banks in the Middle East and North Africa Region, with a market share exceeding 45% of banking sector assets.
We operate in 24 countries around the world through our network, subsidiaries, and associate companies, employing about 8,800 staff from 400 branches and offices, supported by an ATM network that exceeds 800 machines.
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