Client Liaison Specialist

1 day ago


Doha, Baladīyat ad Dawḩah, Qatar Alif Stores Full time

As a Client Liaison Specialist at Alif Stores, you will be responsible for building strong relationships with our customers and providing them with an exceptional shopping experience.

Job Summary:
  • Act as the primary point of contact for customers, addressing their queries, concerns, and issues.
  • Effectively manage customer expectations, resolving issues promptly and fairly.
  • Work collaboratively with internal teams to identify and implement process improvements.
  • Stay informed about new products, services, and company initiatives to provide expert guidance to customers.
  • Monitor customer feedback and suggestions, implementing changes to enhance the overall shopping experience.
Requirements:
  • Proven track record of delivering exceptional customer service in a retail or e-commerce environment.
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse customer groups.
  • Able to work independently and as part of a team, prioritizing tasks and managing competing demands.

The successful candidate will be passionate about delivering outstanding customer service and committed to driving business growth.


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