Payment System Support Professional
4 days ago
We are seeking an experienced Payment System Support Professional to join our team at VINIRMA Consulting Pvt. This role involves providing level 2/3 technical support for payment systems and ensuring their optimal performance.
- Provide technical support for payment message processing, connectivity, file transfers, and settlement failures.
- Diagnose and resolve issues related to payment systems to minimize downtime and financial risks.
Key Qualifications:
- Bachelor's degree in computer science, information technology, or a related field.
- 3-5 years of experience in application support, preferably in SWIFT, RTGS, or high-value payment systems within banking/financial services.
- Familiarity with payment message formats (e.g., MT/MX messages, ISO 20022 XML) and settlement workflows.
Responsibilities:
- Monitor SWIFT and RTGS systems to ensure optimal performance and transaction integrity.
- Perform scheduled maintenance, patches, and upgrades in coordination with infrastructure and vendor teams.
- Validate system stability post-changes and adhere to ITIL-based change management processes.
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