Performance and Reliability Manager

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records, and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

About You

We're looking for talented individuals who share our passion for innovation and excellence. If you're a motivated and results-driven professional with a background in performance engineering, we'd love to hear from you. Apply now by uploading your CV and completing our quick application form.

Key Responsibilities

  • Develop and maintain observability strategies, including the selection and configuration of observability tools and platforms.
  • Implement, configure, and manage APM solutions to monitor the performance of applications, services, and infrastructure components.
  • Create dashboards, alerts, and reports to provide real-time and historical insights into system behavior.
  • Collaborate with application architects, product managers, development engineers, and operations analysts in improving systems performance of our B2B and B2C eCommerce applications and middleware platforms.
  • Work closely with development, operations & performance testing teams to identify performance bottlenecks, troubleshoot issues, and optimize application performance.
  • Support real-time log collection and aggregation to efficiently handle errors and problem areas.
  • Experience in using tools to track metrics, logs, events, and traces to understand health of containerized applications.
  • Assist in root cause analysis and reduce mean time to resolution (MTTR).
  • Proactively detect application anomalies and rectify issues avoiding business disruptions.
  • Ability to identify and explore performance tools from Observability vendors and lead technical evaluations.
  • Stay up-to-date with industry best practices, emerging technologies, and trends in APM and observability tools.

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