AWS Connect Business Analyst

2 months ago


Doha, Baladīyat ad Dawḩah, Qatar Virtusa Full time

Role

A Business Analyst with expertise in AWS Connect is required to join our team at Virtusa. The ideal candidate will have a strong understanding of insurance domain knowledge and experience working with Amazon Connect Agent Workspace for contact centers. Additionally, they should have a solid grasp of Agile Scrum and Rally methodologies.

Key Responsibilities:

  • Requirements Analysis: The Business Analyst will be responsible for understanding business needs and translating them into functional specifications.
  • Requirements Documentation: They will create detailed requirement documents for developers and other stakeholders.
  • Change Management: The Business Analyst will handle modifications to requirements throughout the project lifecycle.
  • Collaboration: They will work closely with the development team to ensure that requirements are met and stories are accepted.


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