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IT Operations Site Manager

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Siemens Full time

Job Summary

We are seeking an experienced IT Operations Site Manager to join our team at Siemens. As a key member of our IT organization, you will be responsible for providing technical support, identifying business process improvements, and managing software and hardware lifecycles.

Key Responsibilities

  • Technical Support: Provide comprehensive technical support across network, server, mobile device, and digital workplace platforms to ensure seamless IT operations.
  • Business Process Improvement: Identify and implement business process improvements and best practices to enhance IT efficiency and effectiveness.
  • Cybersecurity: Serve as a liaison for the Cybersecurity Team during incidents and vulnerability remediation to ensure the security and integrity of our IT systems.
  • Training and Development: Conduct training sessions on IT-related topics, including MS Office 365 and collaboration tools, to enhance employee skills and knowledge.
  • IT Asset Management: Maintain accurate records of IT assets, network diagrams, vendors, suppliers, contractors, and disaster recovery plans to ensure IT asset management and compliance.

Requirements

  • Proven experience in IT operations and technical support.
  • Strong understanding of business process improvement and best practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.