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Accommodation Booking Specialist

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Ennismore Full time

At Ennismore, we offer a unique and luxurious lifestyle and product experience. Our hotel reservation agents play a vital role in ensuring that every guest has a memorable stay. As a reservation agent, your primary responsibilities include processing all reservation requests, changes, and cancellations received by phone, fax, or mail.

Key Tasks
  • Identify and respond to reservation inquiries.
  • Verify availability of room types and rates.
  • Coordinate special requests.
  • Maintain accurate records of reservations.
Essential Qualities
  • Exceptional customer service skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Fluency in Arabic will be highly regarded.