Stewardship and Operations Manager
2 months ago
About Hyatt House
Hyatt House is a leader in the hospitality industry, bringing people together and fostering connections at our hotels and resorts worldwide.
Our Culture
We value our guests and strive to create a warm and welcoming atmosphere for business and leisure travelers alike.
The Role
We are seeking a highly skilled and experienced Stewardship and Operations Manager to join our team at Hyatt House. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, including customer service, quality assurance, and stewardship.
Key Responsibilities
- Oversee the daily operations of the hotel, ensuring that all aspects of the business are running efficiently and effectively.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Conduct regular quality assurance checks to ensure that our standards are being met.
- Collaborate with the management team to achieve business objectives and goals.
Requirements
To be successful in this role, you will need:
Proven experience in hotel management or a related field.Excellent customer service and communication skills.Ability to work effectively in a fast-paced environment.Strong problem-solving and analytical skills.What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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