Fine Dining Experience Coordinator
24 hours ago
Dining Excellence
We are committed to delivering exceptional dining experiences that exceed our guests' expectations. As an Assistant Restaurant Manager, you will be responsible for overseeing daily operations, ensuring impeccable service and maintaining the highest standards of hospitality.
Key Responsibilities:
- Manage daily restaurant operations, ensuring seamless service delivery and maintaining the highest standards of hospitality.
- Oversee service flow, ensuring efficiency, consistency, and adherence to brand standards.
- Coordinate with the culinary team to maintain menu quality, presentation, and timely service.
- Monitor restaurant reservations, table assignments, and special guest requests.
- Ensure compliance with health, safety, and hygiene regulations.
Guest Experience & Service Quality:
- Deliver personalized, anticipatory, and engaging service to all guests.
- Address guest inquiries, feedback, and complaints promptly and professionally.
- Provide exceptional attention to VIP guests, special occasions, and loyalty members.
- Foster a culture of service excellence and continuous improvement.
Team Leadership & Development:
- Recruit, train, and mentor restaurant colleagues to ensure exceptional service delivery.
- Motivate and inspire the team to maintain high morale and peak performance.
- Conduct performance evaluations, provide feedback, and support career development.
- Assist in scheduling and staff allocation to ensure optimal coverage.
- Support in achieving revenue targets and cost control.
- Promote upselling opportunities and implement strategies to enhance guest spending.
- Monitor inventory levels and coordinate with procurement for efficient stock management.
- Analyze operational reports and suggest improvements for profitability and efficiency.
Qualifications & Skills:
- Minimum 3 years of experience in a leadership role within a luxury dining environment.
- Strong knowledge of food & beverage operations, service standards, and fine dining etiquette.
- Excellent leadership, communication, and interpersonal skills.
- Ability to handle high-pressure situations with professionalism and poise.
- Proficiency in restaurant management systems and Microsoft Office.
- Fluency in English is required; additional languages are an advantage.
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