Host/Hostess Team Member
2 days ago
Job Summary
We seek an enthusiastic and people-oriented Host/Hostess Team Member to join our dynamic team at Qatar Airways.
Primary Responsibilities
- Greet guests warmly, setting the tone for a memorable dining experience.
- Efficiently manage seating arrangements, ensuring guest comfort and satisfaction.
- Operational accountabilities include:
- Ensuring seamless communication between teams, including the front-of-house, back-of-house, and support staff.
- Anticipating guest needs and preferences to offer personalized service.
- Effectively handling table bookings, arranging reservations, and monitoring the dining area for efficiency.
- Keeping the dining space clean and well-maintained, adhering to health and safety protocols.
- Collaborating with colleagues to address any issues promptly and professionally.
- Ensuring compliance with company policies and procedures, staying informed about operational updates.
- Providing accurate information about menus, promotions, and other relevant details to guests.
- Engaging with guests throughout their visit, actively listening to their concerns and resolving them promptly.
- Supporting events, functions, and special occasions by adapting to changing circumstances and priorities.
- Participating in training sessions to enhance skills and stay updated on new techniques.
- Communicating positively and assertively with guests, colleagues, and superiors.
About Us
Qatar Airways Group is a collection of diverse businesses united by our relentless pursuit of excellence. With each step forward, we challenge ourselves to be more innovative, daring, and extraordinary. Every single member of our team plays a vital role in shaping this bold story, fueling our collective passion for innovation, creativity, and connection.
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