Duty Manager Freighter Charter Operations Specialist

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full time
About the Role

We are seeking a highly skilled Duty Manager to join our team in Freighter Charter Operations. As a key member of our operations team, you will be responsible for ensuring the safe and efficient execution of charter operations globally.

Key Responsibilities:
  • Implement strategies for charters to operate safely, securely, on-time, and with planned payload.
  • Provide suggestions for recovery plans for irregular operations, ensuring robust solutions are implemented to achieve the optimal outcome considering the economical and operational impact.
  • Plan for local operating procedures together with offline and online stations to ensure safe and secure handling of flights and cargo.
  • Find the optimum way to perform the charter flight in relation to fuel uplift, ground handling, routing, load planning, ground support, and crewing.
  • Act as a focal point for charter operations, tracking live charter flights and ground operations, and providing updates to key internal/external stakeholders in relation to progress of cargo logistics and flight.
  • Request security approvals from corporate security and implement security mitigation processes on the ground.
  • Design reports and decision-making tools to support all charter-related stakeholders to effectively monitor operations, track KPIs (e.g., on-time performance, irregularities, response time), and take data-driven decisions.
  • Formulate guidance and checklists to ensure all aspects of operational areas are considered in the decision-making process by all involved in the charter operation.
  • Improve and develop the operations requirements and ensure the processes are amended and updated in the Cargo manuals and published.
  • Formulate plans to protect cargo and schedule integrity based on cargo volume, connections, and revenue impact.
  • Review aircraft technical requirements for each charter and instruct Network Planning and QR Technical to plan the correct aircraft for the charter.
About You

We are looking for a highly skilled and experienced Duty Manager with a minimum of 5 years of job-related experience, preferably in a Duty Manager role. You should have a Bachelor's degree or relevant college or university qualification, and possess strong analytical and problem-solving skills, critical thinking, and decision-making skills. You should also have effective communication and negotiation skills, and be able to manage workflow and delegate work effectively.

About Qatar Airways Group

Our story started with four aircraft, and today we deliver excellence across 12 different businesses, coming together as one. We've grown fast, broken records, and set trends that others follow. We don't slow down by the fear of failure; instead, we dare to achieve what's never been done before.

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