Telecommunications Infrastructure Specialist
3 days ago
We have an exciting opportunity for a skilled professional to join our team as a Telecommunications Infrastructure Specialist. The ideal candidate will have a strong background in ICT platforms and a proven track record of delivering high-quality results.
Responsibilities:
- Lead and manage the operations and support team.
- Responsible for technical design, platform implementation, deployment and modification for ICT platform including new products and change requests.
- Participate in the planning, deployment, commissioning, integration & ATP of ICT systems.
- Troubleshoot technical problems of the related ICT platforms, identify the faults, rectify & repair them.
- Keep track of faults and problems/issues in each of the ICT systems.
- Manage and plan routine and preventive maintenance checks of ICT systems, inform concerned section(s) of any irregularities observed during the check.
- Ensure that the maintenance schedules are strictly implemented and are as per manufacturers' guidelines/operational manuals.
- Study the history of repeated fault occurrence and various technical aspects of such repeated complaints. Propose action/solutions for permanent solution.
- Maintain record of all faults, tests and commissioning results.
- Keep track of all changes in the network H/W, S/W and parameters according to strict Change Management Procedure.
- Generate statistics & traffic reports and utilize them to monitor service quality and performance.
- Provide input in tender/RFP and vendor valuation/selection.
- Serve as SME for all issues relating to ICT platforms.
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