Business Analyst

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Overview of the Job

This role is responsible for providing operational support for SAP HCM modules, including troubleshooting issues and implementing change requests.

Main Responsibilities

  1. Ensure prompt and effective resolution of user complaints and concerns.
  2. Collaborate with end-users to identify and resolve issues related to SAP HCM functionalities.
  3. Maintain accurate records of all interactions with end-users.
  4. Develop and deliver training sessions to enhance end-user knowledge and skills.

Essential Qualifications

  1. Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.
  2. Fluent in Arabic and English languages, both written and verbal.
  3. At least two years of experience in SAP HCM modules, including Organization Management, Payroll, Personnel Administration, Time Management, SF LMS, and SF PMGM.
  4. Excellent problem-solving skills and ability to communicate effectively with end-users.


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