Program Manager for Enterprise Programs

2 days ago


Doha, Baladīyat ad Dawḩah, Qatar SPIE Doha Full time

Sprinklr is a leading enterprise software company specializing in customer experience management. Our Unified-CXM platform leverages AI to enable businesses to deliver personalized experiences across multiple channels.

Job Overview

We are seeking an experienced Program Manager to oversee the delivery of enterprise-level programs and projects. As a key member of our team, you will be responsible for managing program scope, change control processes, risks, and mitigation plans.

Key Responsibilities
  1. Manage ongoing program delivery in Qatar, ensuring seamless execution within designated timelines and budgets.
  2. Oversee assignments of Product, Implementation, Managed Services, and Training teams to ensure efficient tracking and oversight.
  3. Partner with stakeholders to develop and maintain innovation labs.
  4. Collaborate with the success team to drive platform adoption and ensure effective program execution.
Requirements

To succeed in this role, you must possess:

  • Extensive experience in client management and close collaboration with business owners and executive-level clients.
  • Proven track record of managing large-scale IT projects, including experience with multi-geo and multicultural delivery teams.
  • Fluency in Arabic and English (Mandatory).


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