System Integration and Support Technician
4 days ago
Premium Solutions Consultancy is a leading consultancy in the IT industry, seeking an experienced System Integration and Support Technician to join their team. As a System Integration and Support Technician, you will be responsible for configuring and integrating vending machines, kiosks, and related systems.
Responsibilities:- System Configuration and Integration
- Troubleshooting and resolving technical issues related to payment systems, product dispensing mechanisms, user interfaces, and remote management software.
- Deploying software updates, firmware upgrades, and patches for vending machine operating systems.
- Diagnosing and resolving hardware and software issues affecting vending machine performance.
- Providing end-user support to customers and operators, including system diagnostics and operational guidance.
- Ensuring secure configuration and compliance of vending machine systems with company standards.
- Degree or certification in Computer Science, IT, Electronics, or a related technical field is preferred.
- 3-5 years of experience in managing vending machines, kiosks, or similar systems, particularly in the electronic payments or fintech solutions sector.
- Prior experience in the GCC market is an advantage.
- Strong understanding of system integration and operation.
- Excellent problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Ability to work independently and meet technical challenges efficiently.
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