Student Experience Liaison

4 days ago

Doha, Baladīyat ad Dawḩah, Qatar Liverpool John Moores University | Oryx Universal College, Doha, Qatar Full time

Job Overview:

Liverpool John Moores University | Oryx Universal College, Doha, Qatar

We are seeking a dedicated Student Experience Liaison to join our team. This role plays a vital part in enhancing student engagement, retention, and overall satisfaction at Oryx Universal College.

Key Responsibilities:

Student Engagement and Support
  1. Develop and implement programs that enhance the student experience, including orientation, academic advising, and support services.
  2. Serve as a point of contact for student concerns, ensuring timely resolution of issues related to academic and non-academic matters.
  3. Collaborate with student organizations and leadership groups to facilitate engagement and co-curricular activities.
  4. Organize student feedback mechanisms, such as surveys and focus groups, to assess student satisfaction and areas for improvement.
Events and Activities Coordination
  1. Plan and execute student-centered events, including cultural, academic, and social activities.
  2. Work with internal departments to support student-led initiatives and extracurricular programs.
  3. Coordinate workshops and seminars that contribute to student personal and professional development.
Student Welfare and Wellbeing
  1. Provide guidance and support for students facing personal, academic, or social challenges.
  2. Ensure students are aware of available counseling, mentorship, and well-being resources.
  3. Assist in implementing policies that promote inclusivity, diversity, and a safe learning environment.
Academic and Administrative Support
  1. Support the Academic Registry in ensuring students receive timely academic guidance and administrative assistance.
  2. Assist with student records management, tracking student engagement, and generating reports for institutional improvement.
  3. Collaborate with faculty and staff to improve student retention strategies.

Requirements:

Qualifications and Experience
  1. A bachelor's degree in education, student affairs, social sciences, or a related field.
  2. Experience in student services, academic administration, or a related area in higher education is preferred.
  3. Strong understanding of student engagement principles and best practices.
Skills and Competencies
  1. Excellent interpersonal and communication skills.
  2. Ability to work collaboratively with students, faculty, and staff.
  3. Strong organisational and event planning abilities.
  4. Problem-solving skills and ability to handle sensitive student concerns with discretion.
  5. Proficiency in Microsoft Office Suite and student information systems.

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