Wellhead Installation Specialist

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time
Key Responsibilities

The Service Manager will be responsible for the following key areas:

  • Managing the team of Field Service Technicians (FSTs) and company operations in Qatar and Kuwait.
  • Acting as the primary focal point for customers during operations, including pre-planning, equipment delivery, installation, trouble shooting, FST coordination, aftermarket LOF support, FNCR's, service tickets, and service invoicing.
  • Providing sales support ensuring the customer is fully informed of all aspects of the job – particularly Technical Sales.
  • Compiling all Field Service Orders (FSO), job report, customer feedback and accountable for the timely submission of these and other revenue generating documents.
  • Visiting customer offices several times per week, establishing a network in customer within the operations and contract management teams.
  • Assuring all quality issues and documentation (equipment and procedural defects) are communicated and sent back to Service Management / report and raise all RCA for any identify Nonconformance (eFNCR).


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