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Ambassador of Guest Delight

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Grand Hyatt Full time

We are looking for an Ambassador of Guest Delight to join our team at the Grand Hyatt Doha. As a key member of our team, you will be responsible for creating personalized experiences for our guests, exceeding their expectations, and promoting our hotel's values of luxury, service, and hospitality.

Our Values

We believe in living by a set of core values that guide everything we do: Wellbeing, Inclusion, Respect, Empathy, Integrity, and Experimentation. As an Ambassador of Guest Delight, you will embody these values in every interaction with our guests, ensuring that every moment is an opportunity to create lasting memories.

Key Responsibilities
  • You will be the face of our hotel, interacting with guests to understand their needs and preferences, and exceeding their expectations at every turn.
  • You will collaborate with colleagues to develop innovative solutions that enhance the guest experience and drive business growth.
  • You will be responsible for maintaining high standards of quality and consistency in all aspects of guest service, ensuring that every interaction is a positive one.
Requirements

To excel in this role, you should possess outstanding communication and interpersonal skills, be adaptable and flexible, and have a genuine passion for delivering exceptional guest experiences.