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We are seeking a talented individual to join our team as a Server/Waitress at Accor Hotels. As a Heartist, you will be part of a dynamic and inclusive environment where you can grow and learn every day.
Key Responsibilities- Set up and tear down service stations to ensure a seamless guest experience.
- Take table orders for all food and beverage from guests and serve in a professional and positive manner.
- Foster a welcoming culture that makes every guest feel at home.
- Stay knowledgeable about our menus and speak passionately about our offerings to guests.
- Stay aware of all business within the hotel on a daily basis and guide guests accordingly.
- Anticipate guest needs and ensure their satisfaction.
- Ensure the smooth running of table allocation.
- Minimum two years of experience in Food and Beverage, preferably at a luxury property.
- Operational knowledge and proficiency in point of sale systems is an asset.
- Strong guest service orientation and excellent written/verbal communication and interpersonal skills.
- Able to balance a variety of conflicting priorities while providing guest service.
We are an inclusive company that aims to attract, recruit, and promote diverse talent. Our commitment to Diversity & Inclusion is at the heart of everything we do.
We believe that our employees are our greatest asset, and we strive to create exceptional experiences that turn both guests and employees into raving fans. Our well-being in our jobs is just as important as our guest fulfillment.
We are driven by our shared values and aim to create a workplace where everyone can come as they are and feel like they belong.
Join us in creating a world that is more welcoming when we're connected heart to heart.
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