Housekeeping Operations Manager

1 month ago

Doha, Baladīyat ad Dawḩah, Qatar TIVOLI GROUP Full time
Roles and Responsibilities

The Housekeeping Coordinator plays a pivotal role in maintaining the highest standards of cleanliness and organization within our facilities. This involves overseeing daily housekeeping operations, managing staff assignments, and ensuring that all areas are thoroughly cleaned and maintained.

Key responsibilities include:

1. Supervision and Coordination

• Oversee daily housekeeping operations to ensure seamless execution.

• Manage staff assignments to guarantee adequate coverage and efficient workflow.

2. Quality Control

• Conduct regular inspections to ensure cleanliness and adherence to standards.

• Address any issues or deficiencies promptly and provide constructive feedback to staff.

3. Training and Development

• Train new housekeeping staff on proper cleaning techniques, safety protocols, and company policies.

• Organize ongoing training sessions to enhance team performance and knowledge.

4. Inventory Management

• Monitor and manage inventory of cleaning supplies and equipment.

• Place orders for supplies as needed and maintain budgetary controls.

5. Guest Interaction

• Address guest requests and complaints regarding cleanliness or maintenance issues.

• Ensure a positive guest experience through attention to detail and prompt service.

6. Reporting

• Maintain accurate records of housekeeping activities, including staff performance and maintenance requests.

• Prepare reports for management on cleanliness standards and operational efficiency.

7. Health and Safety Compliance

• Ensure compliance with health and safety regulations in all cleaning procedures.

• Promote safe working practices among housekeeping staff.

Desired Candidate Profile

We seek a highly motivated and organized individual with a passion for delivering exceptional housekeeping services. The ideal candidate will possess:

#### Key Skills

• Strong leadership skills to motivate and guide the housekeeping team.

• Excellent communication skills to effectively interact with staff and guests.

• Attention to detail to ensure high cleanliness standards.

• Ability to work under pressure and adapt to changing priorities.

#### Personal Attributes

• Customer service orientation to provide exceptional guest experiences.

• Problem-solving abilities to address and resolve issues efficiently.

• Dependability and reliability in completing tasks and managing responsibilities.

• Team player with a collaborative mindset.

#### Technical Skills

• Familiarity with cleaning techniques, equipment, and safety protocols.

• Basic knowledge of inventory control for cleaning supplies and equipment.

• Familiarity with property management systems and scheduling tools.

This role is an excellent opportunity for a motivated and detail-oriented individual to join our team and contribute to delivering exceptional housekeeping services.

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