Machine Tool Field Service Specialist

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar Siemens Full time
Job Description

We are seeking a highly skilled and experienced Machine Tool Field Service Specialist to join our team at Siemens. As a key member of our service team, you will be responsible for providing top-notch support to our customers across the globe.

Key Responsibilities:
  • Servicing and Maintenance: Ensure the optimal performance of Siemens Machine Tool products by performing regular maintenance, repairs, and upgrades.
  • Technical Support: Provide expert technical assistance to customers, helping them to troubleshoot and resolve issues with their equipment.
  • Installation and Commissioning: Work closely with customers to ensure seamless installation and commissioning of our products, ensuring they meet their specific needs.
  • Standby Rota: Participate in a 24/7 standby rota to provide round-the-clock support to our customers, ensuring minimal downtime and maximum productivity.
  • Customer Relationship Building: Foster strong relationships with customers, understanding their needs and preferences to deliver tailored solutions.
  • Continuous Improvement: Continuously seek opportunities to add value to our services, improving efficiency, reducing costs, and enhancing customer satisfaction.

Requirements:

  • Proven experience in machine tool maintenance and repair
  • Strong technical knowledge of Siemens Machine Tool products
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work in a 24/7 standby rota


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