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Hospitality Ambassador

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Hyatt Hotels Corporation Full time

At Hyatt Hotels Corporation, we're seeking a Hospitality Ambassador to join our team. As a key member of our staff, you'll be responsible for delivering exceptional guest experiences.

Key Responsibilities:

  • Anticipate and respond to guest needs, ensuring seamless service delivery.
  • Collaborate with colleagues to drive guest satisfaction and loyalty.
  • Communicate effectively with guests, providing accurate information on hotel facilities and services.
  • Serve as a primary point of contact for VIP guests, tailoring services to meet their unique needs.
  • Manage special requests and provide solutions to create memorable experiences.
Requirements
  • Relevant degree or diploma in Hospitality or Tourism management preferred.
  • Minimum 2 years work experience in hotel operations required.
  • Excellent customer service, communication, and interpersonal skills essential.