Flight Simulator Technical Support Specialist
1 week ago
About The Role
We are seeking a highly skilled Flight Simulator Training Device Support Engineer to join our team at CAE. As a key member of our technical support team, you will be responsible for ensuring the optimal performance of our flight simulator training devices used by Qatar Airways.
- Support the Flight Simulator Training Devices and Cabin Crew Training Devices: Attend maintenance calls, device setup, conversions and demos, assist during SFTs / PVCs, perform snag clearance, etc.
- Independently perform Preventive Maintenance Tasks (PMTs) and Daily Readiness (DR) on the training devices and associated systems, ensuring that PMTs are carried out according to standards and signed off.
- Ensure all recurrent QTG runs are completed, and follow up on deficiencies until closure. Troubleshoot related issues and collaborate with senior colleagues as needed.
- Diagnose, troubleshoot, and resolve training device issues, updating DRs promptly. Work with senior colleagues on AOGs, communicating and sharing information with colleagues and other departments to improve training delivery and customer satisfaction.
- Monitor Simissues and action/update issues assigned to the on-site team for action, performing requested tests and providing clear feedback.
- Make use of the Maintenance Management System to record, track, and review maintenance activities.
About You
- You hold a Technical College Diploma or Degree in Electronics, Electrical, or Aviation and have at least 3 years of related work experience.
- Excellent knowledge of English, both spoken and written.
- A highly engaged and motivated individual with excellent customer service skills.
- Strong workmanship and contributor within a team environment.
- Demonstrate initiative and ability to work under minimal supervision.
- Able to work flexible shifts and adapt to changing work schedules.
- Suitable understanding of aircraft terminology and simulation training devices.
- Able to interpret schematics and other technical documents.
- Knowledge of Analog and Digital principles and theory.
- Adequate troubleshooting skills of Electronic, Electric, Hydraulic, and Pneumatic systems.
Benefits and Perks
Career growth opportunities and competitive salary package.
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